Privacy Policy
At Owensboro Garage Doors, we are committed to protecting your privacy and ensuring that our website is accessible to all users, including those with disabilities. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including SMS messaging preferences.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us or fill out forms on our website.
Usage Data: We collect information on how you access and use our website, including your IP address, browser type, and pages visited.
SMS Messaging Data: If you opt in to receive SMS messages, we collect your mobile phone number, your opt-in consent, and the content of any messages you send us.
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage garage door installation, repair, and maintenance services.
To communicate with you regarding service appointments, estimates, reminders, billing notifications, and promotions via SMS and email.
To improve our website and services based on user feedback and usage patterns.
To comply with legal obligations and protect our rights.
3. Mobile Information & SMS Communications
If you provide your mobile phone number and opt in to receive text messages either verbally or via our web contact form, we may use your number to send service-related updates, appointment reminders, billing notifications, and promotional communications.
By providing your mobile phone number, you consent to receive SMS messages from Owensboro Garage Doors related to service requests, appointment reminders, estimates, billing notifications, and other relevant communications. Message frequency may vary based on your interactions with us.
We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.
Mobile opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services through our trusted service providers.
Opting Out: You may opt out at any time by replying “STOP” to any message, and no further messages will be sent. For assistance, reply “HELP” to any message or contact us directly at (270) 616-3667.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us in providing services, including SMS messaging services.
Legal Authorities: To comply with legal obligations or protect our rights.
5. Data Security
We implement appropriate and reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Accessibility
We strive to ensure that our website is accessible to all users, including those with disabilities. If you encounter any issues accessing our content or services, please contact us at (270) 616-3667. We are committed to providing assistance and resolving any accessibility concerns.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access your personal information.
The right to request correction of inaccurate information.
The right to request deletion of your personal information.
To exercise these rights, please contact us at (270) 616-3667.
8. Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Owensboro Garage Doors
Owensboro, KY
(270) 616-3667